eGain

Headquartered in Sunnyvale, California, and established in 1997, eGain Corporation delivers customer service infrastructure software solutions and related services across North America, Europe, the Middle East, Africa, and the Asia Pacific region. The company specializes in developing, licensing, implementing, and supporting these solutions. At its core, eGain offers unified cloud software engineered to automate, enrich, and orchestrate customer engagement experiences. In addition to the software itself, eGain provides subscription-based access to its cloud platform. They further complement this with professional services, encompassing consulting, implementation assistance, and training. Their diverse customer base spans numerous industry verticals, such as financial services, telecommunications, retail, government, healthcare, and utilities.